Question 1

Will my phone work with eSIM?

Accepted Answer

Most phones from 2019 onward support eSIM (iPhone XS or newer, recent Samsung Galaxy and Google Pixel). Dial *#06# — if an EID number appears, you are eSIM-ready.

Question 2

When does the plan start?

Accepted Answer

Only when the eSIM connects to a network at your destination — install at home, it activates when you land.

Question 3

Can I share a hotspot?

Accepted Answer

Yes — all plans allow tethering at no extra cost, with no speed cap.

Question 4

What if it will not install?

Accepted Answer

One tap in your order email gets a replacement eSIM or a full refund. Unused, uninstalled plans are refundable in full within 30 days.

FAQ