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Legal

⚠ 模板提示(上线前删除本框):以下条款为创业初期实用模板,占位符 [公司注册名]、[注册地/管辖法域] 需替换;正式经营前建议请律师过一遍,特别是你公司注册地的消费者保护与电信转售规定。

Terms of Service

Last updated: July 2026 · Operated by [公司注册名] ("Landed eSIM", "we").

1. What we sell

We sell prepaid travel eSIM data plans delivered digitally. Plans are data-only unless stated otherwise; they do not include a phone number, calls or SMS. Coverage, data volume and validity are described on each plan page.

2. Compatibility is your responsibility — but we help

eSIM requires an eSIM-capable, carrier-unlocked device. We provide a compatibility checker and clear guidance before checkout. If your device turns out to be incompatible or locked and the eSIM has not been installed, contact us for a full refund.

3. Activation & validity

Plans activate when the eSIM first connects to a supported network at the destination (unless the plan page states otherwise). Validity runs continuously from activation. Unused data expires at the end of validity and is not refundable.

4. Acceptable use

Plans are for personal, lawful use. Resale, machine-to-machine bulk use, or abuse (e.g. fraud, spam) may lead to suspension. Fair-use limits of our upstream carriers apply to "unlimited" plans where indicated.

5. Service quality

We source connectivity from multiple carrier partners and automatically use the strongest available network. Mobile coverage ultimately depends on local carriers, terrain and device; we do not guarantee uninterrupted service, but our Stability Promise (see Refund Policy) applies when things fail on our side.

6. Prices & payment

Prices are shown in USD (taxes calculated at checkout where applicable). Payment is processed by Stripe; we never store your card details.

7. Liability

To the extent permitted by law, our liability is limited to the amount you paid for the affected plan. We are not liable for indirect losses (missed calls, roaming charges on your other SIM, etc.).

8. Governing law

These terms are governed by the laws of [注册地/管辖法域]. Disputes go to the courts of that jurisdiction, unless mandatory consumer law says otherwise.

Privacy Policy

Last updated: July 2026.

What we collect

Who we share with

Only what is needed to serve you: Stripe (payments), our eSIM supply partners (provisioning), and our email provider (delivery of your installation email). Each acts as a processor under contract.

Your rights

You may request access, correction or deletion of your data at any time: support@landedesim.com. We keep order records only as long as tax and accounting law requires. If you are in the EU/UK, GDPR rights apply, including the right to complain to your local authority.

Refund Policy — our Stability Promise

Last updated: July 2026.

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